Frequently Asked Questions

What kinds of services does Compass, Inc. provide?

Compass supports individuals with intellectual disabilities who have been determined eligible for services by the Developmental Disabilities Administration. Compass currently supports individuals in our Community Living Programs (Residential and Community Supported Living Arrangements), Day and Employment Programs, and Individual Support Services Program.

What are the application procedures like and is there a wait list for services?

Compass, Inc. requires that everyone who is interested in services from Compass has an initial “intake” meeting with members of the admissions committee.  Through this meeting, Compass can get a sense of the types of supports the person needs and assess whether or not Compass would be a good fit for the individual.  There is currently a waiting list for our Day and Supported Employment Program Services.  There are some openings in Residential Services, however placement decisions are made based on compatibility with other individuals in the home, staff competencies, and family support.  Family involvement and positive support is encouraged to ensure Compass and the family are working together to ensure the experience for any one ndividual is fruitful and fulfilling!

Are There Visiting Hours for Family Members?

There are no visiting hour limitations for family members, however Compass maintains responsibility to ensure that the individuals who receive residential supports have the privacy and quiet they deserve during typical “sleep” hours.  Therefore, we ask family members for sensitivity when arriving to our homes late at night or early in the mornings.  We are happy that many of our families remain very involved in the lives of their loved ones, and we encourage this positive involvement. 

How can I be sure that the care provider working with my son/daugther is qualified?

We do our best at Compass to select the most qualified employees.  Candidates for employment submit to and pass a Criminal Background Check, an MVA (Driver’s Record) Check, and Professional References checks.  In addition, employees receive mandated state trainings that include, but are not limited to,  CPR/First Aid, Behavioral Principals and Strategies, and the Maryland Board of Nursing Medication Techician course.